To support the Area Sales Managers by calling both existing and potential clients to book face to face appointments. The successful candidate will contact care home groups, independent care homes, housing associations and NHS suppliers on a daily basis to generate leads, book appointments and to inform them of relevant campaigns, new services or product offers.

The successful candidate will need to be able to:

• Ability to work to targets and generate solid leads.
• Describe the product benefits and any special offers.
• Give advice about how these may benefit customers personally.
• Arrange a visit from a sales representative.
• Gather and document information about the customer.
• Enter your notes into a spreadsheet, including dates for follow up calls.
• Take brochure and fabric swatch requests and post out to clients.

Hours and Environment

This is a temporary position and the candidate will be expected to work from 9am – 5pm Monday to Friday. Start Date is yet to be confirmed but will be within the next few weeks.

Skills and Interests - To be a telesales operator you’ll need:

• Able to hit targets and generate leads.
• Excellent communication and listening skills.
• A polite, confident and friendly manner.
• Initiative.
• Confidence using computers.
• To enjoy working with customers and building relationships.
• A positive attitude.
• Flexibility and quick thinking.
• Perseverance and the ability to respect customers’ answers.
• Good knowledge about all the company’s products and services.
• To be well-organised and thorough, even under pressure.
• To enjoy working within a target-driven team environment.
• To understand and comply with the legislation relating to direct marketing.