1.        Job purpose Statement 

By complying to agreed standards of activity obtain appointments with appropriate prospect key decision makers for sales personnel to attend. 

 2.      Key Job Responsibilities

 2:1.  Using the telephone and other means of communication to identify and then make contact with the right prospect key decision maker for the product/service involved with the aim of obtaining an agreed meeting (time and date) with an appropriate member of the sales team to attend. 

2:2.  To ensure that work activity standards in terms of number of calls and appointments achieved are within agreed targets as set by the company.

 2:3.  To handle all telephone calls in a manner as set down by the company to present the the company as a professional organisation and to ensure that the information given to prospects is accurate and within these guidelines.

 2:4.  To keep all your Prospect GoldMine records up to date in accordance with company guidelines and procedures.

 2:5.   To up-date the relevant Consultant’s diary with any appointments set and to notify both the Consultant and the relevant Line Manager of the appointment concerned.

 2:6  To help train and develop new appointment and prospect research staff in accordance with agreed department and company procedures and standards.

    2:7. To comply with SALES CYCLE initiatives and activities involving contact with both prospects and existing clients as briefed by your Line Manager.

    2:8. To perform other data gathering and manipulation tasks as required by your Line Manager in order to maintain the quality and level of appointments required to achieve set targets.

 2:9 To perform any other departmental or business duties as required by your Line Manager

   2:10. To work within the current legislative framework under the FSA and to comply with the company’s rules and procedures that support this.

     KEY JOB EXPERIENCE & PERSONAL QUALITIES 

·        Experience involving regular telephone contact with prospects or customers

·         Good written and verbal communication skills

·         Good numeric and administrative skills

·         Smart and personable qualities

·         Good levels of time keeping

·         Good IT skills including Word and Excel

·         High levels of diligence and tenacity