Purpose of Job

• B2B lead generation and appointment making via outbound calling.

• To provide administrative support to Channel Manager to ensure all orders are processed within given timeframe.

• Provide after sales support to channel

Working relationships

• Working closely with the Channel Manager and other internal departments to ensure customer orders are processed in a timely and efficient manner.

• Liaising with the relevant networks and dealers to implement orders

Main Responsibilities

• Making appointment within an agreed criteria

• Record and update appointment records of SAP

• Organise and complete orders for sales

• Record customer information

• Recrod and resolve customer service issues after sale

• Ensure that quality targets are achieved and all relevant processes are adhered to at all times