Howard James Recruitment

T: 0844 504 0223 F: 0844 504 0224

E: info@howardjames.co.uk

 

Out of Hours 0706 312 4893 (17:30 - 09:00)

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Current Jobs with Howard James Recruitment

 

Job Title
Contact Centre Agent
Location
Altrincham, Greater Manchester

Sumbit CV

Package
£14,000

Contact Us

Key Duties and Responsibilities;

 

·       Individual responsibility for the conversion of leads into sales to our insurance buyers via telephone transfer.

·       Ability to overcome objections through product and service knowledge.

·       Attention to detail when detailing customers requirements and criteria in order to best match our service to correct insurance buyer.

·       Ensuring daily targets are achieved and exceeded to boost both company and personal sales growth.

·       Constantly striving to meet high call quality and customer service levels expected by both company and customers.

·       Build strong relationships with buyers through professional attitude to work.

·       To monitor own performance and rectify/seek help when improvement in sales results can or needs to be made.

·       Help build team morale by working to expected standard and support to other colleagues as and when required.

 

Skills Required;

 

Essential

 

·       Ability to quickly implement knowledge provided in training workshops/inductions

·       Target driven

·       Self-Motivated

·       Good communication skills with excellent telephone manner

·       Basic IT understanding and experience

·       Positive attitude

·       Team Player

 

Desirable

 

·       Experience in sales environment preferably outbound (cold/warm) telesales

·       Proven track record within sales

·       Experience in Insurance product sales

 

 

 

Howard James Recruitment Ltd is an Equal Opportunities Employer

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