Key Duties and Responsibilities

·         - Individual responsibility for the conversion of pre-arranged appointments.

·         - Ability to quickly assimilate information to identify the best claims options and solutions for applicants.

·         - To correctly match these requirements to a portfolio of claims specialists using the system provided.

·         - Ensure that all leads are exploited to their full potential and beyond customer’s expectation.

·         - To ensure daily targets are achieved and exceeded and to constantly strive to improve on service and goals.

·         - To monitor own performance against target implementing remedial action as required.

·         - To review methods of sale, devise and implement strategies to maximise profit potential.

·         - Build professional relationships with a range of clients.

·         - To provide support to colleagues as and when required.

Skills Required

·         - Detailed knowledge of company processes (Training provided)

·         - Must have experience gathered in the financial industry e.g.:-  Claims Industry, Debt Management,  Loans

·         - Target Driven

·         - Strong communication skills with excellent telephone manner

·         - Proven record of success within sales

·         - Positive approach to all areas of work

·         - Basic IT understanding