Leading firm with
established clients across both public
and private sector worldwide are
actively seeking a IT Support Specialist
This is a 100% support role.
This is an exciting opportunity to put
to use your technical and support skills
working with some of the highest profile
companies worldwide in dynamic and
progressive environment.
Key skills associated with this role:
Cofax, SQL, Microsoft InfoPath, Crystal
Reports
Other titles this role can be known as:
Web Analyst, 3rd Line Support,
Application Support, .net Developer
The successful 3rd Line Support,
Application Support will have excellent
skills with a solid proven track record
in supporting and particularly
developing these applications.
Key responsibilities associated with the
position;Web Analyst/ 3rd Line Support/
Application Support/ Graduate/ .net
Developer/ Analyst Programmer/ Software
Developer/ Software Engineer/
Application Programmer/ Web Developer/
Support Developer SharePoint Developer/
Consultant/ BizTalk Developer will
include:
- Supporting bespoke and COTS web
applications to agreed service levels
- Developing SharePoint based
applications
- Usage of adoptive Help Desk
application to record and update call
incident logs
- Liaising with 3rd party vendors to
resolve application issues
- Liaising with client and business
analysts to obtain SharePoint
requirements
- Provide estimates for agreed project
work/ system changes
- Interpreting specifications and
amending systems accordingly
- Create system documentation to
appropriate documentation standards
- Adhering to ITIL procedures across the
account
- Following the software development
life cycle when making changes to
applications
Essential Skills required for the
position of Web Analyst
- Degree or at least
two years commercial experience in a
development role
- The successful candidate will need to
demonstrate current expertise in the
administration, configuration,
development and support of technologies
- Solid application support experience
Howard James Recruitment Ltd
is an Equal Opportunities Employer
